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Some programs can't be captured with hotkey combination
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#1 Posted : Friday, July 07, 2017 1:29:33 PM(UTC)

Rank: Gast

Joined: 7/12/2008(UTC)
Posts: 132
Points: 597
Hi,
In some programs (e.g. Chrome, MS Word/Excel/PowerPoint): Screenshot

As you can see the screens are incorrect. Some other example for Chrome: Screenshot

I'm using Windows 10, and Shotty v2.0.2.216, is this a known issue with some programs, or there's a problem on my side?

Thanks
TommyB Offline
#2 Posted : Friday, July 07, 2017 2:27:57 PM(UTC)


Rank: Administratoren

Joined: 7/12/2008(UTC)
Posts: 464
Points: 1.295
Location: Wilhemshaven, Germany
Hello,
this is a known problem with applications which does not handle the WM_PRINTWINDOW message correctly (the screenshot sent to Shotty).
The only way to get around this is to use old fashioned region based screenshots, or use an operating system which supports Aero Glass (which is Shotty designed for). Sorry for that.
Thomas Baumann
BattCursor.Net - Developer
Shotty.Devs-On.Net - Developer
Devs-On.Net - Administrator
Microsoft Certified Systems Administrator (MCSA)

When I post FP:TommyB in a topic, I'm leaving my footprint there so I can track it once I get into coding/supporting
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